You can reapply in the Verification section of the Profile tab by clicking the “Try Again” button.
If your verification is rejected, you`ll receive feedback to help you make necessary corrections before reapplying.
Unfortunately, if your verification is rejected, you won`t be able to apply for a contract.
Successful document identity verification is a prerequisite for submitting your work for consideration.
Yes, if your document verification is rejected, we can`t proceed with payments. Our financial and legal teams conduct thorough checks to ensure compliance with KYC regulations before making any payments
This verification process is a crucial step in maintaining the integrity and security of our platform.
We will provide you with the rejection reason and some suggestions for adjustment. You can also try to resubmit your application.
If your verification is approved, you can proceed with your novel submission and provide all the necessary details.
In case of rejection, you will receive feedback and have the opportunity to make corrections and reapply.
Ensure that the images of your document display critical details such as:
- your passport/ID number;
- full legal name;
- your photo;
- date of birth;
- the document expiration date if applicable.
Your document photo/scan should be in PDF, PNG, and JPEG formats, provided they are under 10MB in size and up to 3 files.
❗The submitted images should be clear and easily legible.
We only accept a scanned copy or photo/image of a valid passport or ID.
To ensure the security and validity of our KYC verification process, we accept only documents that are issued by legal state authorities.
Typically, it takes 7-14 business days to review your verification submission.
Once your documents are reviewed, you will receive an email notification regarding the outcome📧
You can also track the review status in the Verification section of the Profile tab.
We collect this data to facilitate a swift and efficient contract generation process.
Upon approval, the data is automatically deleted and is no longer accessible. Your information is stored securely and confidentially, solely for verification purposes.
Document verification is a vital step in confirming your identity through a KYC check, which enhances security and prevents fraudulent activities, ensuring a safe environment.