While choosing the pen name, please make sure your pen name does not impersonate any other author.
As much as we love Stephen King, we cannot publish any books under his name.
We understand how frustrating this can be, but we're here to help you resolve the issue! First, make sure you choose the correct method of logging into your account.
Here are some steps you can take to troubleshoot this problem:
- Try accessing your account using a different web browser or internet connection. Sometimes, specific browsers or network settings can cause compatibility problems.
- Clear the cache and cookies in your current browser. This can often fix temporary issues that affect account access.
- If you're using a mobile device, consider restarting your phone before attempting to log in again.
- Attempt to log in from a different device: If the problem persists, try logging in from another device. This will help determine whether the issue is specific to your current device.
💡If the issue persists even after trying these steps, please provide us with more information and send us a screenshot of the error you're encountering to [email protected]
To regain access to your account, you can reset your password. Please go to Writer's Platform and select the "Already have an account - Sign In” option.
After that, you can choose “Forgot your password? Reset” and enter the email you have used for signing up.
📧Check your email inbox for the password resetting email.
Updating your email is easy! Just follow these steps:
- Visit the "Profile."
- Enter your password and tap your current email to edit it.
- Click on the "Change" button.
- You will receive a confirmation email. Check the inbox and confirm the change!
💡 You can change the associated email address only if your primary registration method was email and password. If you signed up via Google, you can’t change it.
Regrettably, there's no direct way to modify your password in account settings. However, you can reset your password.
Visit Writer's Center, click on the "Sign In" button, and choose the "Already have an account - Sign In" option. Next, select "Forgot your password? Reset" and input the email you used during the sign-up process.
📧You'll receive an email with a link to update your password.