The earnings information is updated daily at 1:00 UTC.
We’ve made the Income Dashboard more detailed, and here's what each source of earnings means:
- Purchases: The income your book generates from chapter purchases.
- Donations: These are gifts sent by your readers as a way to support your work.
- Ads: The income generated when readers unlock chapters by watching ads.
- Bonuses: These are extra rewards provided by AlphaNovel.
- Readsy: If your book has been chosen for our second app, this section will display the income generated from it.
Yes. The threshold for PayPal, Payoneer payments is $25.
The threshold for wire transfer may vary due to your country, bank etc, usually it’s $160.
You can make 2 withdrawal requests per month:
- First withdrawal request - from the 1st to the 15th;
- Second withdrawal request - from the 16th to the last day of the month.
Payouts are done twice a month. We initiate processing on the 15th and the last day of each month. When the payment cycle begins, our finance team takes 2-4 business days to conduct a KYC check and process all payments. Once your withdrawal is "Sent" – Payoneer will take 1-2 days to deliver the payment, PayPal within 2-3 days, while bank/wire transfer may take around 5 days.
We prefer to pay using Payoneer as it offers prompt delivery within 1-2 days.
Alternatively, we also facilitate payments through PayPal, with a delivery timeframe of 2-3 days.
In certain instances, we can accommodate wire transfers. However, the ability to proceed with a bank transfer depends on the recipient's country and the amount. Please note that bank/wire transfers may take around 5 days to process.
Each case of a wire transfer should be discussed separately with your editor, or you can request a payment via [email protected]
1. For PayPal and Payoneer payments, you need to provide: account email, your full legal name, country, address (country, city, address line), zip code.
2. For wire transfers you need to provide such information: full name, account number, bank name, bank address, bank state, bank country, swift code and your address.
When you create the withdrawal and while our financial team processes the payment it will be in Pending status.
When the payout is sent you can see it in your withdrawal history - the status would be changed to Sent. After your request is in Sent status - it will take 2-3 business days for funds to be on your side.
Then you receive the payment and the status in your account changes to Paid.
You should contact us at [email protected] in order to resolve this issue.
There are several reasons why the payment could be rejected. The most common are:
▸KYC check is failed
It is essential that you use only your own payment credentials (your PayPal/Payoneer account should be registered in your name) - in order to pass the KYC check. If your withdrawal was rejected due to this reason, please contact [email protected] and provide your payment details.
▸Fraudulent activity
According to both Exclusive and Non-Exclusive agreements, any type of manual or robotic increase in the statistics that influences the book traction is defined as fraud. In such cases, our compliance team will send you a special notice.
▸Incorrect writer’s details
Please check carefully that you have entered the correct payment credentials. It’s always better to double-check the payment details in order to receive the payment in time.
Number of coins that users spent on a novel multiplied by your revenue share% minus transaction costs & store commission.
KYC verification is a mandatory procedure for identifying a person. We do this check before every payment in order to protect authors from possible fraudulent activities.
This check includes all identification procedures (all the data that we request at the stage of requesting for a withdrawal), as well as their analysis. That is why it is important that you use only your own payment credentials (your PayPal/Payoneer account should be registered on your name) - in order to pass this check.
The Payoneer Mass Payout Account provides companies, corporations and marketplaces with a cross-border payment solution, enabling them to transfer funds to large numbers of beneficiaries.
If you receive 3 or more payments from AlphaNovel, our editor or partnerships team may ask you to follow a unique link and log in with your account.
This will help our financial team to speed up payment’s processing and submitting and for authors to receive payment significantly faster.
On the official Payoneer website, you can also get acquainted with the concept of mass payments and view all the points in the FAQ section - link here